22 Dec 2023
We came out of our train unsure how to get the train south to our destination in the suburbs. Suddenly a lady appeared and started helping us. She helped us with buying the correct tickets too on the machine and made sure we didn't leave the credit card in the machine. We gave our heartfelt thanks and went off to the correct place for the platforms. To get there there are 3 floors but we couldn't spot the lifts. We went for the middle one and it was the right one. This time I asked someone where the lifts for the platform were. He got up off his seat and took us there. Once at the platform we didn't know which side of the platform our train would be. The young woman I asked took the trouble to explain to me how the system worked. I have done my bit of travelling but I have never met such kind and helpful people in any other country. So, if you find yourself in the main railway station, I assure you there will be help even if you don't go to the Tourist Information Office.