09 Jul 2025
Reservation/pymt process, of course, was easy. However, arrived at the site before 2pm Reservation, saw no indication of where/with whom/type of vehicle to meet. Neither tour booth/Westin staff could provide info. Walked around 10min but found nothing & received no text/call till later in the day saying we were no shows. Sent response about issue asking for explanation/refund - tour operator Peachy Keen has yet to respond. That's a lot of money to lose and that won't happen again.