Golf Cart Around Imperial Rome

Sorry to say this company lacked equipment and personal plus this was just drive in backstreets and pass the important issues as fast as traffic allowed

We booked an afternoon tour (they took our $), spent $400 more to get to Rome from Naples, only to be told they were already booked full for the next 2 days after we arrived in Rome. Tour operator said “no problem, don’t worry, we will reschedule for when you come back.” I told them about us having traveled from Naples for this tour… they said “no problem, we will reschedule for when you come back.” The charge on the credit card is “still pending” so that amount is still being withheld. Bad experience.

I had looked forward to a golf cart tour of Rome on Friday September 27th. It was to be a preview to our brief stray in Rome that would happen on October 7 & 8. Having difficultly in walking any large distance, this would get great for seeing much of Rome. We were on a cruise that was in the Rome port (Civitavecchia) for the day. The plan was to take the train into Rome, meet the Golf Car for tour, then return to Civitavecchia to re-board our ship. Instructions were to exit train station (terminal), turn right to the next street. Much later I learned that we had exited the station on the left side street, hundreds of meters from the front of the terminal. Unfortunately, we never found our Golf cart Driver, we decided to take the next train back to our ship. While waiting, the driver called and offered to make the tour good the next afternoon. Since we were not going to be back in Rome until October, I offered Tuesday afternoon October 8th. Since we would be now staying in Rome, I asked if he could pick us up at our hotel, the Vatican View. After a brief pause he said yes. So a make-up would be 2pm Tuesday October 8th. On October 7th, I sent 2 texts to the number I had to confirm date, time, and place. We waited outside our hotel from 1:55 until 2:30, no show. Only later after accessing my voice mail I found that Nick had called around 2:00p, wondering where we were, the driver was waiting for us outside the Pantheon View (we were staying at the Vatican View). I'm sure the company does every thing it can to provide a great Rome experience, however we just couldn't connect. Having returned home, during a visit to my Podiatrist, he said how he and his family enjoyed their Golf Cart tour a year earlier.