Grand Canyon West Rim Bus Tour

A nice place, but they charge you for the photo for less than 5 minutes in the skywalks and then you pay for the photo, you can enjoy it more in the second point.

We experienced a tour that was very beautiful in terms of scenery but disastrous in organizational and human terms. At the beginning, the bus was 25 minutes late, even though we had been asked to be absolutely punctual with a military-like instruction text message. All tour participants were read from a list and called personally before boarding the bus. After we were given the tour details by the guide during the trip, it turned out that we had been booked on the wrong tour by the tour organization (we couldn't understand whether it was the provider or the platform): instead of just Grand Canyon West Rim as booked for 7 hours, we were put on a bus with a stop at Joshue Tree Forest and Hoover Dam, which took 3 hours longer than we booked. This posed a real problem for us because of our return flights. We pointed this out to the guide Carlitos and he responded very rudely to us with a similar “it’s not my problem, you booked through a third party agency, deal with it.”. The speed and phrasing of the response sounded very rehearsed and not like the first such occurrence. After a few minutes he came up to us again and loudly told us in front of all the other guests - like we were small children - that he would never be able to complete the tour in 7 hours. Afterwards he simply ignored us and, unlike the other participants, didn't offer us any more water. Even when we got out, unlike everyone else, he didn't say goodbye to us. Absolutely unprofessional and all because of one question! We also told him at the start that our dissatisfaction had nothing to do with him. Unfortunately, that wasn't all, he drove in a scary way by consciously crossing the safety lane on the Hooverdam and laughing and celebrating himself with "I've always lived somewhat illegally." He also made some misogynistic comments. Grand Canyon West - especially Guano Point - was absolutely worth the trip. It is completely different than Grand Canyon South Rim so even if you know the latter visit the west! However, you can save yourself the food and drink there, it was simply of poor quality. The bottom line is that we recommend visiting Grand Canyon West Rim with another tour provider or on your own and take your own food with you. Of note and to be fair: we were re-embursed and some of the other guests seemed to like our guide.

The breath and depth of the Grand Canyon. Our tour guide, Milton, was very informative and professional.