18 Oct 2024
I was unable to be picked up by the driver as the meeting location and time got moved up an hour, without receiving notification through What’s App, email, or text notification. No follow up through Viator. Even better to put the icing on the cake, after hours on the phone, they are are still refusing to provide a refund. When I rebooked (with almost certainty that the “missed” tour would be refunded) to a more expensive tour ($158 more)the same one was no longer available for the next day (last day possible in Santorini). This is not over Viator….