26 Feb 2025
Yet another bad experience with Gray Line Guatemala! It seems their "Modus Operandi" is to cancel on tourists. How do you do business like that?! I received an email from Trip Advisor and a WhatsApp message from the Operator around 7:30pm the night before the Tour, indicating the Tour was cancelled due to poor weather conditions for the activity! Really? Fortunately I was able to book a last minute tour for the same locations: Chichicastenango & Lake Atitlán with another operator! The day couldn't have been better, nice and sunny, with clear skies!!!!! So Gray Line Guatemala, I definitely do not recommend your for nothing! It is better to be truthfull; if there was no quorum, that could have been understood, but to tell me it's cancelled due to weather conditions and there were no such conditions, it no acceptable. Beware before booking!