11 May 2023
I was on a cruise and had a set time in Palma de Majorca. We booked this tour as it said it was a 4 hour tour meeting at 10:45am and leaving at 11am. We had to catch the last shuttle back to our boat at 4:30pm. The meeting point was very chaotic. Though they held up a tour sign, it did not say which language was being spoken. A lot of time was spent walking around to find our correct group. The tour did not start until 11:30am. It consisted of 40 people without the use of headphones (whispers). Almost impossible to hear all Vicky was saying (she tried her best). Because of the size of the group, we ran late. We ended up leaving and skipping the Valldemossa part as we could not jeopardize missing the shuttle back to the boat before it took off. In all of my VIATOUR tours, this was by far the worst.