This is the official complaint I'm going to submit about life threatening incident I had in the chairlift on 7/11
Asunto: Queja formal sobre incidente de seguridad en aerosilla Doppelmayr en Cerro Campanario, Bariloche
Subject: Formal Complaint Regarding Safety Incident on Doppelmayr Chairlift at Cerro Campanario, Bariloche
To whom it may concern,
I am writing to file a formal complaint regarding a serious incident that occurred on November 7, 2024, around 4:00 PM, during a ride on the Doppelmayr chairlift at Cerro Campanario, in San Carlos de Bariloche, Patagonia, Argentina. Mr. E. Rysin, the undersigned, boarded the chairlift with the intention of enjoying the ride but became a victim of a significant malfunction in the security system of the lift.
Upon boarding, he noticed that the safety bar went down but did not close as required. Then, as the chairlift began its ascent, the bar went up, leaving him unprotected while ascending at a considerable height, exposing him to imminent danger. Mr. Rysin immediately attempted to alert the operators of the issue and requested that the ride be stopped; however, his requests were ignored. For 20 minutes, he endured the ride, in distress and fear for his safety.
Upon reaching the top station, Mr. Rysin expressed his concern about the malfunctioning safety system, but his comments were dismissed with laughter and mockery from the operators, showing a complete lack of professionalism and responsibility in addressing customer safety.
This incident is extremely troubling, not only because of the danger Mr. Rysin was exposed to but also due to the negligence shown by the staff responsible for the safety of the service. We demand that immediate action be taken to investigate this incident, ensure it does not happen again, and that a public apology be offered to the affected party. Furthermore, we request a thorough review of the safety conditions of all Doppelmayr chairlifts operating in the area.
Such situations must not be tolerated in a tourist service of such importance that receives thousands of visitors each year. Passenger safety should always be the top priority.
gracielasU4722SE
11 Sep 2024
Todos los años voy es bellisimo. Hay mucho por recorrer.
La cascada del duende, colonia suisa, cerro campana cerro otto.
El bar de hielo, playa bonita para ir a comer frente al lago .