17 Jun 2025
This was so disappointing! The communication was awful and imagine being a foreigner and not being able to speak the language and good luck finding someone who speaks English.
I had high hopes because WhatsApp communication was great before the trip started. After that it was a mess.
There was no limousine van, it was a car. A smelly car for 5 hours. And no one communicated that change. A driver showed up who only spoke Vietnamese but all he said was Sapa and we were expected to get in the car. No guide, no nothing, no explanation, no answer when I WhatsApp messaged. We arrive to Sapa and the tour guide got switched 3 times again without telling us. Then no car to take us to the first village, we had to walk. Second day was better but again a completely different guide.
The Sapa hotel was dirty. After waiting an hour, the concierge said the limousine van wasn’t coming and we were going in another, you guessed it, smelly car.
Sapa is beautiful but book a different excursion than this one.