26 Jul 2022
My god do not book with this company.
My girlfriend and I booked a trip in the Bai Tu Long area with Athena (via Viator) for 200$pp, so 400$ in total.
2 days before the trip they contacted us that the trip couldnt proceed, without any further information. They suggested an alternative (cheaper) trip in the Ha Long Bay area for 150$pp. although it was not the trip we wanted, we accepted this change on condition we got a refund for the price difference.
After sending a couple of e-mails, they let us know that we won't get the refund, again with no further information.
In short terms: This is a scam, i would STRONGLY discourage to book a trip with them.