26 Dec 2022
Only started planning my North Vietnam trip 2 weeks before I flew over. After a search online for Vietnam local tour agencies, sent email to 5 to 6 of them and only Mr Hoan from GoVietTrip responded to me on that very same day. He wasted no time to understand my requirements and expectations for my trip & proposed a reasonable itinerary which we revised over the next few days to finalise it. Mr Hoan met us at our hotel on the day we arrived, brought us to try their Banh Mi & Egg Coffee and walked us around in Old Quarters for familiarisation. Mr Hoan has been professional, attentive and helpful in ensuring our 1st Vietnam trip is wonderful, close to perfection. To ensure we have a good journey from Hanoi to Sapa, he arranged a limousine bus with a back seat arrangement so that we can feel more comfortable over the 5.5hrs drive. When I forgot my important stuff left in the safebox at Halong Bay cruise ship, i called him and he immediately contacted the cruise operator office and arranged to have my important stuff returned back to me intact at my hotel. I made a new friend from this trip and my next visit to Vietnam, I will not hesitate to contact Mr Hoan and would recommend him to others planning their Vietnam tour,