We had an excellent trip to Vietnam. Thuong was simply amazing; her prompt response to our questions was admirable, everything was organised so well including all our travel guides for all our tours were just lovely! I would highly recommend Swallow Travel!
steviedee1967
03 Nov 2022
A friend recommended Swallow Travel for my trip to Vietnam .
On my initial contact with them , I asked if they could put together an itinerary for a visit of 4 weeks .
My initial contact was with Rosie Dinh who put together the itinerary , which I was more than happy with , also I could gage what the price would be for the package . But my plans weren’t concrete on first contact .
A few weeks elapsed before I made contact again, when I had a firmer idea of my plans. A Vietnamese Visa is for 30 days , so asked them if they could make the itinerary for 30 days , with a few tweaks at the end , due to my flights .
This they did with no hesitation, and drew up an amended itinerary in no time , my new point of contact was , Thuong Nguyen . She informed me that Rosie had moved on to pastures new .
And I must admit the communication throughout was excellent, before and during the booking process . A 10% deposit was required on booking, with the remainder payed 6 weeks before departure.
On my arrival at Vietnam , landing at Nội Bài airport Hà Nội , I didn’t have to think about anything. It was all organised, a driver was waiting to transfer me to my hotel .
The whole month was organised very well, Ang Nguyen always kept me informed about pick up times for the next days trips , or transfers to the airport for internal flights . Advised me if there were changes to flight times etc .
Normally I plan holidays myself, but to be honest choosing Swallow Travel to organise my Vietnam trip was the best decision I made , felt like royalty at times . They are an excellent company , and great to deal with .
The itinerary was so varied, and balanced with quite a few rest days in between, which I’d asked for . I was able to see most of Vietnam’s highlights, and do some of my own things as well .
Couldn’t recommend Swallow Travel highly enough . Great communication throughout, well organised itinerary, and the day trips were superb . Therefore, if your thinking of visiting Vietnam , I wouldn’t look any further than Swallow Travel .
And the pricing will surprise you as well .
Thuong Nguyen and Ang Nguyen will look after all your needs , they are a credit . Thank you both for a memorable trip ????????.
I upgraded my cruise from 3 stars to 5 stars as I was informed by the agent that the 3 stars booked earlier is not in operation. With that I have to top up USD 45 per pax. I definitely have made the right choice to pay the extra as it was a truly memorable holiday. The food which was mostly seafood was amazingly delicious. My room was the biggest one as it was at the bow having its own private deck at the side and front . What an experience. Will definitely come back to take the 2 nights / 3 days