11 Dec 2022
Made the right decision to book my Halong Bay 2D1N cruise when I'm physically in Hanoi! Price is better compared to booking via other operators like Klook.
David was very helpful to explain the different cruise packages in detail including itinerary, rooms and route for us to make an informed decision that best suits our needs. Communication was seamless as his command of English was great.
Pickup was hassle-free - we only needed to be ready by 8am in the morning for the shuttle bus to arrive. Extra peace of mind because arranging our own transport from Hanoi to Halong Bay would have been challenging for someone who doesn't know Vietnamese.
The staff at the cruise were super friendly and the actual cruise ship was also bigger than expected.
David even helped to secure a free upgrade for our room to be on the 2nd level which means better view from the balcony.
Overall enjoyable trip to Halong Bay included great views, kayaking, cave visit, TiTop island etc.
Would recommend anyone who's looking to visit Halong Bay to look for David. He will try to secure the room upgrade if it's at least 2-3 days in advance.