29 Apr 2025
We were so excited for this tour, but it was one of the worst ones we’ve ever done. Our guide - Oliver - was very polite and knowledgeable, but he was a very poor tour guide. He walked incredibly fast and ahead of the group and didn’t wait for anyone. At one point instead of waiting for his group he just told us to meet at X location if we lagged behind - considering everyone was from different countries, that was very concerning because no one knew where they were going. We did a different tour through Viator yesterday that was significantly longer, but the tour guide was approachable and patient and waited for everyone in the group. She also talked while we walked and explained the city. On this tour our guide was so far ahead we couldn’t see him at times and he didn’t explain anything unless we were standing still. We were also very put off by the fact that he seemed to be flirting with a couple of the group members and ignoring everyone else, which we felt was unprofessional. After about an hour we ended up making up an excuse and leaving early and just wandering around the city for a while because we felt like we would get a better tour on our own. The only reason I’m giving this tour two stars is because he did seem to know his Harry Potter lore. We would not recommend this tour and it was a huge waste of money in our opinion.