30 Mar 2023
Booked this adventure via viator website. It happens to be a middle person taking a cut out of an actual tour operator. Come to find, tour operator had their own rules on who they can board and cannot. My wife was declined boarding due to stricter rules and possible health risk. Captain cleared her for full refund but unfortunately office did not agree. There appears to be lack of clear policy guidelines. We still have not heard about their final decision on the refund. Also, we were suppose to get two spots for snorkeling but were cut short by just one spot. Tour was done before the scheduled time and no apologizes or partial refund. We would not recommend this operators.