17 Jan 2024
AVOID VIATOR TOURS!
I booked a tour to Honda Bay at Palawan and the Viator agent confirmed to me that no further details would be needed, and that I would have to pre-pay the full amount, which I have later found out, is twice the amount of local operators. Despite showing up at the agreed location, and the agreed time, no one came to pick me up. When I tried to get a refund, this was refused repeatedly. I strongly urge anyone to AVOID booking tours with this agency.