silvertips2015
26 Oct 2024
We arrived during a heavy shower, and our personal driver Renni gave us his umbrella to walk to the car. He was very informative and took us to the Sloths excursion first to avoid the rush of cruise ship passengers. He then drove us to the snorkeling excursion and we had one of our best snorkeling excursions we have ever had. We had perfect weather during the excursion and we returned to the cruise dock to an ending rain shower.
My wife and I visited as one of 3 port destinations on our 7-day cruise with Royal Caribbean, celebrating our 30th anniversary. We chose Roatan Five Stars (RFS) tours because of video we watched on YouTube, along with reading other reviews from various sources. This experience did not disappoint! Previously, we had only used the cruise ship excursion packages and were a little hesitant to try something not coordinated by the cruise line, but I’m so glad we did! RFS was much better, more personalized, and almost half the price of the cruise lines!
We chose a package that took us to a zip-lining adventure through the forest, to an animal encounter experience with sloths (my wife’s favorite animal), capuchin monkeys and birds, a small island rum cake factory, a small chocolate factory (both with complimentary tasting), and a place to buy souvenirs away from the frantic crowds and haggling entrepreneurs. It finished with with lunch at a local Roatan treetop restaurant with amazing food.
Our driver and tour guide, Daniel, was waiting for us when we arrived at our gate, and ushered us to his personal vehicle which he contracts to RFS… but make no mistake, this was a very professional experience and very comfortable. For the rest of our trip, Daniel would accompany us to each of our destinations, and provide us with commentary about the history of the island, and an insider’s view of the culture and life of Roatan and the surrounding Honduras. He was incredible! Very friendly, just funny enough, and extremely attentive to our comfort. As he would say more than once, “this trip is all about you having the best experience possible… it’s all about you.” And he and RFS surely delivered!
Once we were in Daniel’s care for the day, the excursion was just amazing and never stopped. RFS truly delivered five stars on every level.
As a tour guide, Daniel was perfect. He would usher us to each encounter, but allowed us to explore and have privacy whenever we wanted it. It’s hard to explain, but at each destination he was there without being there, if that makes sense. We truly enjoyed his company, and feel like we’ve made a friend for life. When we return to Roatan in the future, we’ll definitely be using RFS, and we’ll definitely be requesting Daniel to be our guide.
G9550QPchristyc
28 Nov 2023
Highlight of a great trip! From booking, through meeting our guide Daniel at the port and spending the day on the island, to drop off steps away from the pier, Roatan Five Star was a model of excellent customer service, professional tourism, and gracious hospitality. Truly one of the very best tour companies I have ever dealt with. Daniel was knowledgeable and friendly. He even conjured up a fan in the restaurant where we had lunch (which was a lovely place--just stiflingly hot with no breeze!). A great experience all around!