Punta Cana Scape Park and Blue Hole Full Day Admission Ticket

I’ve been waiting for the driver since 8:00am ready! There’s usually a call from the driver of their estimated arrival time, there was nothing. It seemed suspicious and this company number isn’t on WhatsApp so I was hesitant on using my phone service WASTING my own money on a call. I patiently waited, at 8:14 I finally decided to leave an email asking what was going on (I have screenshots). No one responded. I called at 8:40 now using my phone service and a lady told me that the driver has left already. I asked her why didn’t no one call or respond to my email?? She says the driver doesn’t call the guests. If he doesn’t why wasn’t my email even responded to. She even said that the driver came at 8:20. There was more than enough time for me to walk back to the lobby!! I asked is there another driver to come get me. She says no and SUGGESTED I CALL AN UBER or move the booking to tomorrow but I fly back home tomorrow. I told her why would I call a $50usd uber on top of the $5 call I just spent when I paid full price for the experience. She continuously suggests the options she said earlier not realizing how much of an inconvenience that is for me . I asked for a partial refund if anything that’s me paying for my Uber there and she said no. This was entirely unprofessional how they handled business. A late driver with no contact, no understanding in refunds, etc. Not to mention the other bad reviews they have.

What an amazing day the zip lines were brilliant we did them all including the ones into the water, the waterfall was stunning and the cave tour, had a dip in the blue cave, they have lockers so great to store your stuff, food in restaurant very reasonably priced, changing rooms by lockers for convenience, took us about an hour from our hotel by mini bus I would recommend doing this trip it’s fab

The main reason my wife and I booked this excursion was for the ziplining. Of all the zipline experiences we have had; this one was average. I will say that we have been to some really good courses in Japan, Alaska and other Caribbean Islands, so if it is your first one, it will be enjoyable. The zipline staff need to work on the spacing of those on the course. At one spot we had to wait over a half hour with little relief from the sun. You will also be expected to do a small amount of hand climbing and squatting on a portion of the trail within a cliff. It was fun, but average based on prior experience. The other features of the park were somewhat of a turn-off due to the over abundance of caution. Do I really need a helmet to fall in the water or to ride a swing. While I can understand the caution, it definitely takes away from the fun. Lastly, the walk to the blue hole is not worth it. the blue puddle is small and has a very strong smell of chlorine. Somewhat fun but not worth the cost.