16 Oct 2021
Where do I start? Hamada our tour representative with Sun Pyramids Tours is a rockstar in the tourism industry. First, he started communicating with us via WhatsApp the moment our flight landed in Luxor. He was always waiting for us in the lobby prior to our pick up times which is nice because I hate to wait. Our mobile data plan was too slow for us and often never even worked, we had been wanting to purchase a local SIM card for days and he was generous enough to recommend and assist us in getting a Vodafone SIM card. Staying connected was a top priority while traveling. He periodically checked in on us to ensure we didn’t need anything. He offered to stop off at a local restaurant as soon as we arrived in Luxor. Even after he dropped us off at the Luxor airport to catch our depart flight he still chose to communicate and ensure the check in process went smooth and thanked us for being so kind. The act of kindness comes naturally when you have a good-hearted person like Hamada to work with. Hamada if you ever see this review and come to California please give us the opportunity to host you. It would be our utmost pleasure. This gem of Egypt has stellar etiquette, the best communication skills I’ve ever come across and is full with a plethora of knowledge. He is a beautiful soul and stole our hearts. Thank you Hamada and hope to see you sooner than later.