Passenger02462850337
10 Apr 2023
fantastic journey Excellent communication with the agency. All that was mentioned and more. The welcoming vehicle and the cheery Driver were waiting for us in the morning. Even in the thick fog, we felt quite safe because to Vijay, the driver, who spoke excellent English.
Mr. Shanu , our guide, was excellent! He delivered a lot of material in an engaging manner while sharing a lot. Also, he gave thorough explanations and addressed every query. Compassionate and adaptable, eager to assist and offer cultural perspectives. Only go with them if you are seeing the Taj Mahal and the Fort! A very memorable trip, in our opinion!
We were initially a little apprehensive about booking a tour company, but Kaimur Holidays handled everything and performed well while we were in the country. I truly have no words to express how wonderful our vacation was.
I contacted several businesses first, and Shanu at Kaimur Holidays responded the quickest. He gave us several distinct alternatives and informed us that we could modify any of their goods to fit our particular needs. Although they didn't have the lowest quotation, their excellent responsiveness and crystal-clear communication made up for it. We originally intended to tour Delhi during the day, travel to Agra in the late afternoon or evening, stay in a hotel there, visit the Taj Mahal in the morning, and then return to Delhi by lunchtime so that we would have plenty of time to get to the airport. However, our plans changed as we realised we would have less than 36 hours in the Delhi region.
We unfortunately experienced airline disruptions the evening before our original plans, as is the case for many people these days. Mr. Shanu was able to adjust our initial agreement swiftly and work with us to make modifications that would still allow us to make the most of our stay in the region. Our driver, Vijay, picked up our complete group at 4am when we were all finally in town and drove us to Agra and back in enough of time to board our next flight at 5pm. The first half of our party spent the first day seeing Delhi. He even gave us the opportunity to relax back at the hotel in Delhi before bringing us to the airport. I understand that he had a hard day, but he went above and above to ensure that all the scheduling suited us well during our little visit. Cleanliness, comfort, and safety of our transport during the entire trip definitely benefited us. We met Sameer, a fantastic tour guide, when we were in Agra. He lives in Agra and gives tours of the entire region. Sameer Vikram not only had extensive knowledge about the Taj Mahal, which was the centre of our visit to Agra, but he also gave us a lot of cultural background information about India's history, religions, current events, and even clarified some common myths and urban legends. Sameer made it very obvious that his major objective was to provide us the greatest experience possible based on OUR criteria, much like everyone else we interacted with through Kaimur Holidays. He would interpret all communications for us and let us choose which suppliers, if any, we wanted to work with. He would provide background, but he never had us talk to someone or make a transaction. We could be as solitary or social as our group felt comfortable being. He also spent time helping a pair of visitors who had been left behind by their original guide. While making sure the women could get where they needed to go, without making us feel unappreciated (which we all did), Overall, Mukul, Mahesh, and Shanu at Kaimur Holidays provided us with an amazing service. When we decided we would want to save more of our funds for the next part of our vacation, Mr. Shanu even changed the agreed-upon payment method. We felt like actual guests rather than faceless visitors because almost a single aspect of the experience was personalized to match our requests.
Both the journey and the experience were fantastic. Extremely nicely planned and coordinated. Excellent service, and we learnt a lot about the Taj Mahal's past.
Our driver, Deepak, was excellent at driving and always arrived on time. He offered his expertise of the several places we travelled through and assisted in choosing a spotlessly clean rest stop along the road with eateries.
We also had a tour guide named Sameer, who provided us with a thorough history of the Taj Mahal as well as fascinating tales about its inspiration and construction. He is quite knowledgeable about the building's architecture and design. He thoroughly addressed each of our inquiries.
We received recommendations for them from another set of employees, who enjoyed their trip with Kaimur Holidays Earlier.
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