27 Apr 2022
I have always booked through Viator for all my travel excursions and this by far was the worse! I originally paid in advance and was ensured there would be no more than 30 max on the boat and then had to pay an additional $45 for platinum which ensured 30 max and it still was more people than 30. The beach was horrible and the water was like swamp water with seaweed and murky water. Everyone complained about the snorkeling experience and the over all service on the boat. I will be contacting Viator direct for some financial reimbursement as this was a complete rip off! NEVER AGAIN!