16-Night Israel Jordan and Egypt Tour

The transition from Jordan to Egypt was awful. Don't book it! We checked out of the hotel in Jordan, hiked Petra all day, and then were taken to the Egyptian border and driven to Mt. Sinai. We were the only 2 people on the tour. We were expected to hike up Mt. Sinai in the dark to get there for the sunrise. The weather was freezing. We walked some and realized it was crazy so we refused to continue. We were left in the van with the driver and a security guard who did not speak English for 4 hours. There were no facilities of ANY kind anywhere around. The guide and his guide hiked up the mountain alone. They would not turn on the van to warm it up. We literally put on all our extra clothes from our luggage to stay worm. We complained until they called the guide to interpret. We told the guide to come back immediately. He said he would be back soon. He arrived 4 hours later!!!! It had SNOWED on them coming down the mountain and he was almost frozen. The tour service was just concerned that was our decision not to go up the mountain and instead of waiting around to do things in the area that we requested to go to our hotel in CAI, 3 hours away! No apologies. No, we were wrong to put you in this position. Just documenting it was our decision not to climb/walk up a mountain at night in the freezing weather without a flashlight. Viator needs to do a better job of ensuring transitions are better for the customers. I will be messaging Viator also.

У нас была 17 дневная экскурсия по Израилю, Иордании и Египту. Это просто великолепно! Столько всего успели посетить! Набрались сил даже не на год, а на все пять! Места продумано великолепно, все очень красиво, сервис то же не отстаёт. Очень хочу маму отправить в этот тур

On this trip I really enjoyed visiting the dead sea. The water is so salty that it just pushes it to the surface. Very useful for skin and respiratory diseases. Jerusalem is just gorgeous, the city of dreams! Streets, temples, everything brings back memories of God. Holy places, great trip, thanks to the organizers!