Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
When it’s comfort time to leave Japan to return your home, end your trip the easy way with this departure transfer by shared transfer to Haneda International Airport (HND) from your hotel in central Tokyo with telephone number start with '03' (eg: 03-xxx-xxxx). Your driver will pick you up from your central Tokyo hotel, help with your luggage and drive you directly to the airport in a comfortable our van/coach. It’s that easy! Book a seat in this shared ride door‐to‐door transfer for a comfortable ride.
One-way shared transfer
Local taxes
Excess luggage charges (where applicable)
Departure Point
Traveler pickup is offered
We can provide transfer to all accommodations in Tokyo City with telephone number starting with '03' (eg: 03-xxx-xxxx) only. We will advise actual pick up time and meeting point in Departure Notice. Departure Notice will be sent to your mobile one day before the service date.
Traveler pickup
Tokyo, Japan
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
Hotels with telephone no. start with '03' (eg: 03-xxx-xxxx)
Minimum of 4 Adult fares to activate the service.
Baggage: One luggage & One Hand Carry per Passengers, For additional luggage, please check with us & indicate under "Special Requirement".
We provide a Door-to-Door service. We will pick you up from the Airport terminal you arrived and take you to the address where you want to go to. On departure we will pick you up from your address and drop you off at the terminal from which your flight leaves. (Noted that all flight details and address info are based on the booking form which you filled in).
Except a few LCC terminals with limited access & Apartments with narrow streets.
If you are going to your destination from a hotel, normally please wait at the hotel lobby. (you will receive departure notice one day before service day, around 5 PM). If being collected from an apartment or your home, please wait outside by your main door. If apartment or home unable to reach due to narrow streets and our vehicle size, will decide meeting point nearby.
Your pick-up time will be indicated in the Departure Notice we send to you/your hotel by email/fax one day before (around 5pm) the service date.
To make a change to your booking please contact our Cherry Tomato crew via email. For changes or amendment on travelling day or later, Please contact our service center.
Please contact our Cherry Tomato Service Center asap and we will do our best to locate your missing item.
Wheelchair can be arranged only if we were informed. You must inform us in advance if there are passenger that travel with a wheelchair.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Ivy L
05 Dec 2019
Driver is good and helpful. He also come early to pick us so we can go airport early to check in early.
Mitzi I
31 Oct 2019
They were almost one hour late pick up time, made all of us very nervous. Thought driver should have known to leave earleir time knowing traffic is the busiest time. But he made up by driving fast and we got to airport in time. Whole time we were in contact with office, they were very re assuring we will be OK. We will use them again. Van was very clean and comfortable.
whoddo
20 Oct 2019
A good reliable service to use while in Tokyo if a little expensive, though definitely cheaper than using a taxi. Driver was 10 mins early and helped with my bags. Car was clean and service excellent.
Do recommend you note the luggage policy - most airlines allow two checked in bags in economy but this service offers just one checked in bag as part of your booking. Additonal bags will incur an additional charge. This wasn’t a problem in my case, but some others may get caught out if they don’t read the booking policy. I would definitely use this service again for the convenience.
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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