Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Get back to nature in the Tatra Mountains and breathe in the sheer pleasure of a day trip to this magical place. Starting in Krakow, enjoy the ride with our English-speaking driver.
Reconnect with nature in the Tatra Mountains, sample traditional foods, and see old-style houses, and dive in crystal waters of the thermal baths.
Thermal Baths (entry fee)
English-speaking driver
Cable car with roundtrip ticket to Gubałowka Mountain
Professional help in case of any issue
Door-to-door transportation (free hotel or apartment pick-up and drop off)
Bacówka (Shepherd's hut) with tasting of oscypek (traditional cheese)
Lunch
Drinks
Departure Point
Wielopole 2, 31-072 Kraków, Poland
Pick-up and drop off at your hotel or apartment.
Traveler pickup
Kraków Main Station, Pawia, 31-154 Kraków, Poland
Specialized infant seats are available
Suitable for all physical fitness levels
You will be informed of the exact time when the tour starts at least one or two days before the tour
If your child is less than 150cm tall, please inform the supplier so that a child seat can be arranged.
Do not forget to bring your towel and ID or passport
Comfortable clothes and shoes are highly recommended
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
rebeccanJ5174PM
20 Apr 2023
Amazing work experience from start to finish, the highlight of my entire time in Poland. We had Wojciech for our tour and he couldn’t have done enough for us, even the rest of the team were so helpful if we needed anything at all before and after the tour. I would highly recommend this tour, it’s an unforgettable experience!
498staceyw
21 Mar 2023
Absolutely fantastic trip! So easy to book and all information was given quickly and clearly. Lovely small group and our guide Kuba was brilliant and picked us up bang on time ☺️ full of local knowledge, friendly, a safe driver and he even doubled back to one of the spots as it had been too windy for the fire and he didn’t want us to miss out!
A fantastic trip all round would definitely use these guys again when we go back!
F258OVhannahv
05 Mar 2023
I used Hello Cracow for my entire trip. I went with my friend Had 2 nights in Krakow and then 1 night in Zakopane. The trip was made brilliant by Hello Cracow
We arrived in Krakow and a driver from Hell Cracow met us at the airport and took us to our Airbnb. We spent the next 2 days exploring Krakow by ourselves.
On the last full day, Our driver Milo picked us up from our Air BnB in Krakow and was with us for the whole day. He took us to see dogs and go on a trolley ride which was great (we originally wanted to go dog sledding but it was too Icey. Hello Cracow immediately found an alternative option and it took all the stress out of planning the trip myself). We then did cheese tasting at highlanders house which was a nice surprise and Milo was really knowledgable showing us how to heat the cheese etc. Milo listened to what we had done in the city of Krakow and when we said we liked the churches he took us to one of the oldest chapels in Zakopane which was beautiful. From then on he took us to the main bit of Zakopane and gave us our tickets for the cable cars and advice on what to do and see when we were there. We had an amazing time and the best view of the mountains. Milo even recommended a place for lunch which was very reasonably priced and a nice meal. After we were done exploring the main bit of Zakopane, Milo took us to the thermal baths. He gave us instructions on how to get in and gave us our locker keys etc. Thermal baths provide a great view of the Mountains and an ideal way to relax after a day walking around. When we were done we messaged Milo and he took us to our cabin in Zakopane we had booked over night. In the morning we went to the national park in Zakopane for a walk before being picked up to go back to the airport.
Hello Cracow also provided a driver to pick us up and take us to the airport. Very comfortable cars and great service ensuring we were comfortable, they helped with our bags and informed us we could have comfort breaks if we needed and to just let them know
I would say if you are planning a trip to Krakow and want to go to Zakopane then Hello Cracow is the company to use. They took so much stress from me and we managed to pack a lot into 3 days as we had someone else doing all the booking/arranging travel for us. I had quite a lot I wanted to do and at
first it seemed impossible but Hello Cracow sorted it all out and nothing was too much trouble. They are were great at communicating with us and I was really surprised at how reasonable the prices were. Especially with all the driving around they did for us! They gave me the quotes prior to arriving in Poland and ensured me the prices were secured and they were.
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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