03 Nov 2019
We asked hotel to send us on a rafting trip. They arranged it but, we received no confirmation, no information, didn't know what company it was what to bring or expect. Sitting having our morning coffee and a driver from Payung rafting comes running in saying we have "one minute" to get in the van. After one hour driving around we arrive at some place. The workers there were rude in an attempt to get funny. Laughed when we had no change of clothes. We didn't know about the lockers or anything. I even asked if they serve food after the trip and got a head shake. They then charged us IDR450k each at the counter. I learned later everyone else in the group paid 350k. The rafting started out great. The raff guide we had was skilled. However, there were several rafts altogether in our group. The guides made some jokes acting like they accidentally splashed someone ir the raft got stuck. The jokes devolved into customers (strangers) splashing each other and other rafts any chance they got. It would have been a peaceful fun trip without all the constant high school antics (and without getting soaked). Wd were then pleasantly surprised yo se other customers getting food, apparently, included in the trip. Food was good. Try a more professional raft company.