25 Apr 2023
I took my 2 girls for holiday in Bali (10 and 12) and decided to try this. The pick up was punctual. Mason adventure premise was nice and clean. The steps were steep but manageable. I read a lot of reviews before i signed up for the activity, so i was prepared. The whole lead up to the rafting was very pleasant.
The scenery was beautiful. The rafts are clean and safe. The scenery was quite breathtaking. The rapids were not fast nor steep, i would give it a thrill factor 2/3 out of 10. But the experience was still amazing due to being able to soak in the beautiful nature. The rowing of the raft for 2 hours was tiring though.
The reason i gave it a 3 star is due to :
1. The guide we had was too serious and boring. I read from other reviews that the participants were laughing all the way and had so much fun. But our guide was so stern and not-interested. The only words he uttered during the entire 2 hours of rafting was "forward, forward!!/ stop, stop". basically giving us instruction to row forward or stop rowing. He didnt crack a single joke nor bothered to make our rafting experience enjoyable at all. He didnt even offer to help us take a photo. I felt like i was in a military bootcamp. That was not fun.
2. When we arrived at Mason Adventure, Our guide asked us to sign a form telling us that its for the insurance. But i read the form, it was actually a risk disclaimer form. I thought that was a bit sneaky.
I didnt want to mention the name of our guide coz i dont want to affect the guide's livelihood. But i did speak to a manager about our rafting experience. Hope that they will make sure each guide strives to make the rafting experience a fun and enjoyable one for every participant. They have got everything right. The whole experience would be perfect if the guide is fun.