05 Sep 2024
Please, please, please don't waste your money booking with this company! We were not taken to the Three Eyes National Park to see the cenotes and were not told until we asked at lunch and were just told no, we don't go there today! That was one of the main things we wanted to see and were gutted we didn't get the opportunity. We also were not taken to the see palace or taken to walk down 'The Ladies' Street, all of which are advertised on the itinerary. We basically did a 6 hour round trip from the Bavaro area to spend over 1 hour at lunch and 1.5 hours in the city on a walking tour to see the 1st church of America the lighthouse museum and numerous souvenir shops that the tour guide obviously had deals with. We had two young children with us who are very used to travel, adventure holidays and sightseeing who were just expected to wait around outside souvenir shops (not what we went to do!) and got extremely bored, hot and fed up. An absolute waste of a day we could have spent doing something else, a waste of money and a very sad waste of an opportunity to see a beautiful city and its surroundings!