27 Apr 2025
My driver, Luis, was excellent—he arrived on time, was very personable, and shared interesting insights about Lisbon during the ride. However, I am disappointed with the cost of this airport transfer through Viator. My hotel was only 6.5 kilometers from the airport, and while an Uber would have cost around $11 (or $18 for Uber Black), this booking costs $47. I reached out to customer support the evening before my departure and was told that the price was competitive with local rates, but that simply wasn’t the case. Even standard taxi fares were significantly lower. I'm leaving this review so future travelers can make a more informed decision before booking.