12 Jun 2025
Earlier in the day we visited sporting Lisbon and went on to benfica stadium after that. Sporting Lisbon tour was great they divided groups into English and Portuguese which was great. Unfortunately benfica didn’t do the same. This was its downfall! The tour took way too long because of this, we were in there for over 2 and a half hours! We were part of a massive group being led around the stadium the tour spoke in Portuguese first then repeated in English. The majority of the group were Portuguese and to be very honest extremely rude! After the guide had explained everything in Portuguese he then explained in English and because the majority of people had understood the first time they then proceeded to have their own conversations and chat amongst themselves while the tour guide was speaking in English making it extremely difficult for us to hear the tour guide throughout the tour. We had been nothing but respectful throughout and listened when he spoke in Portuguese even though we didn’t understand only to then have the majority of the tour to be very rude and disrespectful to us when he spoke in English. The tour guide did nothing to calm them down or quieten them which only added to our frustration. The pitch was under construction but we went out of season so this was on the cards so not their fault. But overall very long, exhausting, couldn’t hear anything and a little pointless. They need to follow sporting Lisbon clubs lead when it comes to their tours as their tour was miles better and suited everyone involved. This tour at benfica was a shambles. Glad I did it but would never go again.