16 May 2022
I booked this excursion for me and 16 friends, they had me do it on two separate bookings one for 8 and one for 9 people. The morning of they arrived with one car for the group of 8 and said they did not have a second car, despite having both reservations. Upon calling Viator they offered me to book another tour three times the price. Ultimately we split my group, which we didn’t want to do, and 9 of us stayed in Lisbon while 8 of us went on the tour. Now onto the tour. The girls arrived at this bizarrely decorated house that seemed more about displaying strange art then wine. They were offered three wines, that were worth about 9 euros a bottle. They were told there was a beautiful castle on the grounds to visit but it was closed on Sundays. The whole tour took place inside, and they refused to move the tasting outdoors on the lovely sunny day. The woman hosting the wine tour knew nothing about wine and spilled red wine on two of the girls. Overall would not recommend this terrible experience.