02 Jan 2025
Bought the hop on hop off bus tour as part of a London City Pass. Was using the bus as a means of getting from a to b as well as for doing the mandatory sightseeing.
Firstly, the route planning on the app, online and on the printed maps is the most confusing thing I've ever read. It seems to follow no sequential order so trying to work out how long it will take to get from one point to another is literally impossible.
Secondly, the 3 buses we got on all had driver's with attitudes. Nobody was prepared to help and advise apart from simple one word answers.
Then the worst was the overloading. They simply let more and more people on the bus, so much so that you couldn't even get a seat - not sure how you are supposed to listen to the commentary.
Another very frustrating issue was the fact that because we took so long at the stops trying to fit everyone one, we missed a booking (which was part of the City Tour) at the Sherlock Escape Experience and they would not let us rebook as it was not their issue that we were late.
I've done hop on hop off bus tours in New York, Cape Town, Istanbul, Sydney, Paris and a few others - this was the worst by far.