Big Bus London Open-Top Evening Tour

Winston the Boxer and Phil are absolutely awesome. Adam was also helpful with guiding us when our son’s A1C was uncontrolled. We highly recommend the BB tour & appreciate everything your amazing team.

I had done a London bus tour back in 2011 and absolutely loved it. I don’t recall if it was with Big Bus, but what made that tour unforgettable was the incredible live guide – a witty, charismatic storyteller who could easily have had a career in stand-up comedy. His commentary had us all laughing and engaged throughout the 2.5-hour tour. Fast forward to this year, I brought friends visiting London for the first time, excited to recreate that magic. I was shocked to discover that for nearly $200 per couple, this Big Bus tour didn’t even include a live guide – just a low-quality, barely audible tape recording. The experience was abysmal. The audio guide was riddled with long silences, inaccuracies, and uninspired lines like: “We have arrived at stop number [whatever], please get off here for Big Ben, the Palace of Westminster, etc. etc.” It added nothing of value or atmosphere. To make matters worse, our bus was diverted due to police activity, and we sat on the side of the road with no updated commentary. The tape was completely useless and totally disconnected from where we actually were. For a company charging premium prices, this felt like a lazy, budget-cut version of what used to be a great experience. Unless Big Bus offers a guaranteed live guide, I strongly recommend avoiding them altogether. There are better, more engaging ways to see London – don’t waste your time and money here.

Directions to pickup were clear and it was wonderful seeing the city lit up at night and with “lighter than daytime” traffic