Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Combine your pre cruise transfer from Heathrow and London to Dover, with an optional visit to one of the most impressive and dramatic Castles in the world, Dover Castle.
Maximum of 2 items of hold luggage (23kg each) and 1 item of carry-on luggage (10kg) per person.
Services of a tour manager
One-way shared transfer
Photo stop at the Battle of Britain memorial
Gratuities
Food and drinks
Entrance to Dover Castle is not included
Departure Point
Traveler pickup is offered
We collect from any London city centre hotel, guest house and air bnb, and selected Heathrow airport hotels. You will be advised of your pick up time shortly after your booking is confirmed.
Traveler pickup
Heathrow Airport, Hounslow, United Kingdom
London, UK
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Transportation options are wheelchair accessible
Suitable for all physical fitness levels
Each person is allowed a maximum of 2 items of hold luggage (75x51x28 cm - 23kg each) and 1 item of carry-on luggage (55x40x20 cm - 10kg each). If you bring extra luggage it will not fit in the vehicle. In this instance you will be responsible for arranging separate transportation for your luggage to your cruise ship.
Should you wish to bring any mobility aids (wheelchairs or walkers) you MUST contact the operator in advance and provide full dimensions and weight. These items must be able to be folded and stored in the luggage hold. Wheelchairs must be counted as 1 item of your hold luggage.
This service is available on all dates when Princess, Carnival or Holland America cruise ships are visiting Dover.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
DANIEL_N
04 Jul 2025
U still need to pay ticket to enter Dove casltle. The term tour is misleading! Should be label as transportation only
Toowoombatourist
16 Jun 2025
Unfortunately, our experience with this transfer was not the best and not what we had expected, especially the optional Dover Castle visit portion.
We had been notified by the company two days earlier, after contacting them for a hotel pick-up time, that we would be collected between 8.45 - 9.15am. The morning of the actual transfer we were sent a message from the driver that he'd be arriving at 7.20am...we didn't even see this message until 7.10am but by some miracle we were actually fully packed and about to come downstairs for a relaxed breakfast before our transfer to Dover!
The driver had no idea why we'd been told this later collection time.
The vehicle was clean and well maintained and easily stored our luggage and that of the other couple who was using this service also. The driver drove very professionally on the entire two hour journey and arrived at the Dover Castle well before opening time.
This is where our other issue arises. We were under the impression from the details of the service on the website, that we would have approximately 2 hours at the castle before being dropped at the cruise terminal. Maybe the trip from London was extra quick because it was a Saturday morning and traffic was lighter than expected, but we were dropped in the castle carpark 40 minutes before the opening time to the castle at 10am and was told he'd be back at 11am to collect us where we had been dropped off. This then gave us a maximum of one hour to explore the castle (included in this time is the actual walk up the quite substantial hill and then back down again because the ticket office is in the carpark not up at the castle).
This was nowhere near enough time and very disappointing to say the least especially as there was no rush to be at the cruise terminal because the transfer company knew the ship's departure time was not until late in the afternoon.
To us, it seemed like the driver was needing a quick return to London for some reason. In fact, we had previously also booked a return transfer from the port back to London after our cruise but this had been cancelled a few weeks before our departure date due to, we were told, a shortage of drivers. Perhaps this issue had some impact on the driver's apparent rush to need to return to collect us from the castle.
If this is at all usual for this optional extra, I would not recommend it as value for money. We saw very little of the castle, and could easily see that the extra hour that we expected to have had would have made a big difference to the entire experience.
Overall, I think we should have just used the car service to transfer to the port and then make our own way up to the castle after checking in for our cruise.
Steve_B
19 Apr 2025
Great experience. Our driver/guide was friendly and informative. The stop for the British memorial was good and the castle in Dover was fun
This tour in
London
is organized by
International Friends
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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