24 Aug 2019
Once I booked this transport company, I got an email saying to call them at least 48 hrs before the pick up to reconfirm. I did. I asked to be at the airport 3 hrs before my flight since it's an international flight. The lady on the phone confirmed and sent me a confirmation email regarding pick up time. The day of pick up, driver was 55 minutes late. When I called, lady on the phone said she had put the request in but the driver's must've not gotten the memo. When the driver finally arrived, he was hesitant to help with the luggages and the car smelled strongly of African spices. I hope this was a one time issue with this company