05 Apr 2023
Our group of 6 peoples paid for a tour of 1 hour and a half. As it wasn’t a private tour, the guide accepted a person who wasn’t comfortable at all. That person was so upset when we started to pass him, as the distance between him and the guide was enormous. The pedestrians were completely overtaking us. The guide should have, from the start, called one of his colleagues to pick him up, we would have waited. Even with the wait we would have had the opportunity to visit more than 3 monuments… The 1.5 hour visit planned to visit much more than what we could see… we have already done the segway in France, Portugal, Italy, Greece and never has a company accepted people who are not comfortable. Security level to be reviewed for everyone and as far as we are concerned, we would like to be reimbursed...