02 Nov 2022
Wish I could give a good review to this excursion, but our guide "Makarena" was hopeless. She never counted heads to make sure we were all together, despite the fact that we were a large group, and after our stop at the marvelous Toledo Cathedral, she left us! She literally walked off and left 13 of us behind! We flagged down a police car for help, we called the tour company, all to no avail. Finally, two of the men in our group tracked down the bus and our guide. She was completely unapologetic. We took a pic of the bus to accompany this review, as it resonates very well with our feelings of the day. Sorry, Viator, but this excursion was a fail.