17 Jan 2023
The trip was well-planned overall by Aisha tours, they replied quickly to all of our queries and was mostly prompt at picking us up every morning. Our driver, Zaki, was good overall and took care of us as necessary. The trip went according to their plan and we were able to see many cities over those 10 days.
However, there are many areas of the trip that could've been better:
- Our tour guides at Marrakech and Rabat were official tour guides with a tour card, that was good and informative. However when we arrived at Fez and Meknes, the tour guides that were assigned to us had no tour card, could not answer many of our question that we had about the places. They expected us to pay for their meals and drinks during the day, which was very unprofessional. Some of them didn't even saying thanks after.
- Our driver Zaki took good care of us most of the trip, except when we reached the city of Rissani. This story definitely deserves attention. When we were on the way to a restaurant his father manages for lunch, he brought us to two locations. One location was to show us a local place that was selling a local "pizza" dish. When we arrived, I saw three girls enter this local place and paid for the pizza, which cost roughly 10 dirhams for one. Our driver, Zaki, decides to buy two. After making the purchase, he stops by a local store to buy two boiled eggs. I asked him what the eggs were for, he waits and says "it is for decoration". When we eventually arrived at the father's restaurant, we were served a salad with the two boiled eggs he bought and the cold pizza he bought from the previous location. And decided to charge us 100 dirham each. This was INCREDIBLY unprofessional and disgraceful, not only did he take us for idiots and decided to completely overcharge us for food that was not cooked at the restaurant.
These were a few occasions I felt really let the trip down, also I felt uncomfortable when our driver continuously asked us to write a review day after day several days before the trip was even over. He even said "now you have time in the car, you should write the review." I will decide whether to write a review, when I have the time and when I feel like it.