04 May 2024
We pre booked our tour and were very excited to go. The pilot Andy was excellent but we did not experience the full benefit of the tour due to our assigned seats. We were assigned to the back corner seats on the opposite side of the pilot. I had seat 6 and could not see anything that Andy was talking about. There was a large man and his wife that were assigned the front seats with Andy and I’m sure their experience felt like a private tour. They saw everything that Andy saw, when he was describing it. They had an on going conversation throughout the tour. Unfortunately my view was completely blocked, other than what I could see from the back right. The pilot sat on the front left. Andy did attempt to look back a couple of times during and even circled back once so I could see the elephant rock. Other than that, I tried to see what I could, but it was well after Andy and others saw it and i was never sure I was even seeing what he previously described. My suggestion is, unless you can be preassigned the front two seats beside the pilot, it is not worth the hefty price tag. I’m sure it would have been thrilling from those seats. When we returned from the tour, we tried to purchase the tour video. We waited for about 30 minutes for the receptionist to charge everyone and copy the video on to a flash drive. We could not wait any longer as we were lucky to get reservations at Mama’s Fish House (the highlight of the day and of our trip to Maui). We left without the video.