30 Dec 2020
If its your first time in Medellin, I recommend a tour because its going to help you become acquainted with the city. The city is immense and a tour made it so much easier to experience it without becoming overwhelmed. After booking a tour, the best way to communicate with the Administration is via WhatsApp using the company number on the website. For security purposes, be sure to ask beforehand for your tour guides ID and license plate number of the car that will be picking you up.
However, if you’re not bilingual and only speak English, make sure to ask for a tour guide who is proficient in conversational english. I suggest to be very insistent on this, because the quality of service you’re going to receive depends on this. Even if the tours say bilingual, not all guides speak it fluently, and the experience can soon turn unpleasant if you feel like you can’t communicate with your tour guide.
My favorite tour guide was Julio, he greeted us enthusiastically, was very respectful, timely, extensively knowledgeable in history and city details, engaged excellently with us in fluid conversation in both English and Spanish all throughout the extent of the tour, made us feel like we were hanging out with a friend, and suggested which was the best form of transportation around the city so we weren’t sitting in traffic all day. I recommend anyone who books a tour with Medellin City Services, to ask personally for Julio Gomez.