03 Jan 2023
Two hours before my plane landed PROFI DRIVER cancelled leaving me to make other arrangements to get to my hotel when I landed in Mexico City. Then on the return trip booked to go back to hotel, cancelled again the night before an early morning trip back to airport. I booked the driver for safety and security and convenience of travel in a city because I can’t speak the language. But I was left with the stress of finding a driver last minute, both trips, for a family of 5 with baggage. I DID RECEIVE FULL REFUND FOR BOTH CANCELLATIONS. I will never use this driving service again.