20 Apr 2023
Rude bus driver and helper. At any point the person at the ticket booth at Plaza de Cibeles told us that we needed to keep the QR/Receipt besides the wristband. Hop on bus # 7906 on April 20th 2023 at 12:15 pm and the bud assistant/helper asked for that so receipt in a very rude way. This company should be more careful selecting and/or training their employees and develop their Customer Service skills. The Cherry on the sundae is that they made an su attitudes stop. Outside the regular stop from the route to buy some lollipops/paletas for themselves. Next time I’ll try the other bud service. Never again with this one!