Departure Point
105-120 Schoenbar Rd, Ketchikan, AK 99901, USA
We will pick you up 30 minutes prior to your departure time (45 minutes prior if you arrive on a Norwegian ship and departing with us at 8:00am, as the Norwegian dock is 25 minutes from downtown). The pickup location is 30 minutes prior to departure time shown on your reservation, and pickup location is the Ketchikan Visitor Center, at berth 2. Our white van will park on the north side of this bldg just past the circle of statues outside the Visitor Center. "Seawind Aviation" is on all sides, so please actively look for the van between the statues (The Rock) and the Port Security shack.
Please be aware of your departure time prior to your flight. A confirmation will be emailed for you through Trip Advisor that will include precise flight time, pickup time and pickup directions from where your ship will dock.
If arriving on a cruise ship, we will pick you up at the Ketchikan Visitor Center, located at berth 2 on the main downtown pier. Our white van will park on the north side of the Ketchikan Visitor Center, between the circle of statues and the port security shack (except for early 8:00am departures on Norwegian Cruise Lines as their port will be at the Ward Cove location).
** Please check in with our office once you arrive. This is very important. We also have a direct phone line inside the Visitor Center, located at berth 2 to reach us on if you do not have a cell phone. The direct phone line is directly across from the restrooms. Press # *70 to reach us directly. Flight times can often be adjusted if we have any weather delays, etc. so it is imperative you check in once you arrive.
If staying at a hotel, please notify us which hotel you will be at, and we will pick you up there 30 minutes prior to your departure time.
For customers traveling on Norwegian:
Your ship will dock 25 minutes from town, at the Ward Cove Mill. If you are scheduled on an 8am or 8:30am flight, we will pick up there directly, 45 minutes prior to your flight time. Once you disembark, you'll go through the Mill bldg and once you exit this bldg, you'll walk through an old trin cart to the right and exit to outside area where you'll see our Seawind Aviation van.
If you are scheduled on a later flight, you'll want to come in on a bus to downtown and we will meet you at the Visitors Center 30 minutes prior to your flight time. (You'll want to get in line early to avoid long lines) The buses from Ward Cove area will drop you to berth 4. From Berth 4, you'll walk into town to berth 2 to meet at the Visitor Center. However, please call us as we can also pick you up at berth 4, if just arriving there to save you a walk.
Thank you, and we look forward to seeing you. Feel free to reach us directly if you have any questions.
Traveler pickup