27 May 2025
Pre-paid driver we booked did not collect us as arranged. Said he was there but did not show! Looked in several possible locations at the airport but he was nowhere to be found. No number to call him, tried the company but no answer. Messaged many times - no response. Extremely disappointing start for our trip and zero consideration from Link Limousines for our situation. Have used Viator to book experiences previously and have usually had good results but not this time. Requested a refund but given a flat out no. Not happy at all!