02 Feb 2025
There are hundreds of tour companies in Morocco. Morocco is a beautiful county with or without tour guides. Thus being said, it makes so much difference to work with a good company both in management, guides and drivers.
I worked with Said the owner to arrange several different tours once I arrived at his riad, dar borj near the blue gate in Fez.
Private tours and group tours. While he carefully select which group tour companies to work with, group tour tends to make you feel like a herd.
Private tours he arranged made my visit to this beautiful country more enjoyable and memorable.
What makes his company so apart from hundreds of other tour companies is when issues arise, he went above and beyond to not only fix the issue but made it up by putting extra care.
Issue I had may not have been directly caused by his company but since my contract was with him, he owned up the issue and offered an apology in a very sincere manner.
Additionally his staff (my driver Ayoub) also owned up the issue and he went above and beyond to make my rest of the trip more pleasant. If you read other reviews here, they all talk about how amazing he is to everyone. He knows how to accept responsibility on behalf of half of his company. When a management accept responsibility is one thing but when an employee accept responsibility, it tells you that this is one of a kind company and one should only work with them.
Visiting the Sahara is once in a lifetime experience for most of us. Working with Said and Ayoub made my experience pleasantly unforgettable and I highly recommend Said’s company for your visit to Morocco.