26 Oct 2022
I did not book my tour through Trip Advisor but did so through Viator however I am not seeing an option to leave a review there . This provider is a scam , on the evening before my tour an agent named Victor came to my hotel and told me that if I still wanted to do this tour I would need to cancel my booking with Viator and pay him directly the $92 that I had paid Viator and that eventually Viator would give me a refund . He said taking me on the tour would not be profitable for him as Viator would take over a month to pay him and he needed his money asap . I told him that at that point I didn’t have $92 in cash , he asked if I was willing to pay less . He went ahead and cancelled the booking himself I told him I only had less that $50 cash and he said this would only get me something around the Arusha area . He showed me a waterfall that he said would be equally nice and that I could also go to an art center . He said a driver would come pick me up in the morning . When I called him in the morning to find out how to pay he simply said Yes and didn’t offer a greeting as if I was bothering him . I went for this alternative tour , the waterfall tour didn’t even last an hour as it was just a small falls about 5 minutes from my hotel as well as the art center as I spent about 30minutes walking through the gallery . Be careful when booking with this provider as he did not care that I had travelled half away across the world for this experience.