24 Dec 2020
We booked Alpine Vista - 20 minute flight for our Helicopter experience and our booking was confirmed. When we reached there after a 3 hour drive, they said they are not flying us, the reason being that they do helicopter rides only when the helicopter is full. The customer service executive out there was extremely rude and said they are not supposed to inform us in case they are not flying. So it means even after paying $560, I will not be informed in case they cancel the Helicopter ride from their end as if the company is doing me an favor taking me to a helicopter ride. The customer service executive talked with us very badly. Awful Experience!