31 Mar 2025
I booked this tour for the Thingyan holiday in mid-April 2025. It said that I would be able to cancel it up until 24 hours before the day of the event. Here it is a good two weeks before my scheduled bicycle trip, and I am unable to actually cancel it because it is not showing up in Tripadvisor's Manage My Bookings section. TripAdvisor said that events that aren't refundable would not show up there, but this was sold to me as cancelable and refundable. I feel I was sold this trip with false advertising because I am unable to cancel it due to the earthquake. I tried calling the provider and no one answers. I also could find no way to contact them, so I am forced to do it via review.