Nadi Sightseeing Including Viseisei Lookout, Village Tour, Garden & Temple Tour

Absolutely incredible and had an amazing guide called junior Ali couldn’t have hoped for a better day temple village and garden are must see sights

Per the instructions provided before the tour, my family and I were ready and waiting at our hotel by 8:05 AM for our scheduled tour. The van did not arrive until 8:35 AM—30 minutes late—despite us calling your office at 8:20 AM and being told it would arrive “any minute.” When the van finally did arrive, it was not at all what we were led to expect. Only one other family was aboard, with a large stroller blocking the door, two screaming children, a strong and unpleasant diaper odor, and two car seats taking up space. The only seats left for our family of three were crammed in the very back, making for an uncomfortable and unsanitary start to the day. Worse, the driver informed us that we still had more passengers to pick up and could not tell us when the tour would actually begin. At this point—nearly 45 minutes after the scheduled pickup—we had not even left the hotel premises. We reasonably requested to exit the vehicle and be issued a full refund, given that the service had not been provided and the conditions were unacceptable. Instead, the driver called a supervisor, who curtly denied the refund in front of us. When we followed up with your office by phone, we were again told "no refund" without any effort to acknowledge our concerns or find a resolution. This experience was entirely unprofessional, and we received no value for the money we paid. We were not provided the tour experience we booked, and were met with poor communication, misleading information, and dismissive.

Covered the sites we wanted to experience. Guide was very courteous and gave us time to explore on our own. The village stop was rather lacking in info or time. Gardens and temple and market were great.