31 May 2024
Avoid at all costs. Bruno (real name Lawrence, also goes by Ryan) was rude, unhelpful, and basically a very expensive taxi driver with attitude. We booked a 2 day tour to Lake Amboseli, for my family a group of 9. He first took us to centre Nairobi to his bank (adding at least 2hrs), then after 4 hrs to a place where he and his drivers could eat but left us starving sitting in the van! No communication from him or the drivers during the trip, we felt like cattle. It was awful. Thankfully our safari accommodation, Kibo Lodge, was lovely and we stayed one night- we wish it was longer. The 2x3hr game drives were good as we saw the animals. But his attitude remained appalling, not even helping my elderly mum out of the jeep. We met several other drivers on the safari who were kind and chatty with the kids- definitely look elsewhere.