03 Nov 2022
The Safari, the guide, and the lodging were all very good. Dealing with the owner on the other hand was horrible. We had an issue with our visa at the last minute she said it was no problem to start our trip a day later. She charged us an airline change fee of $100. However she refused to book us on another airline for our return to Nairobi she had plenty of time to do it but she kept trying to use her vouchers or tickets that she had unbeknownst to us. The day before our return she tried to get an additional $495. Out of us for an extra night in the hotel or to pay for new airline tickets for our return. We refused to do that so consequently we were stranded and had to come back with the driver on a six hour ride on horrible dangerous roads. I would not trust this woman and ever use her again there are too many good options out there.