Highly recommend this company. I went on a three-day Masai Mara Safari with pickup and drop off in Nairobi. It was a grad school girls trip (5 of us total) and we felt safe, comfortable, and well-fed the whole trip. Pamela was a pleasure to work with for coordinating dates, payments, pickup/drop off locations and answering questions. Our guide, James Ndara, was a friendly, knowledgeable, fun and safe driver. He really made the trip easy and fantastic. The car was awesome and clean - open top 8-seater adventure van that included water bottles and binoculars. He took us to lions, giraffes, elephants, zebras, cheetahs, leopards, hippos, and more! We stayed at Ashnil Mara, which had fantastic service, luxurious and clean accommodations, and good food. The itinerary was well structured. Day 1: 7:30am pickup at Nairobi hotel, 6 hours to camp, lunch, afternoon game drive, dinner. Day 2: 6:30 breakfast, 7am game drive, lunch, pool time, afternoon game drive, dinner. Day 3: 7am breakfast, 7:30 game drive / depart camp, lunch in Narok, drop off at Nairobi hotel at 5pm.
Natural World Kenya was incredibly responsive throughout the entire process of setting up our Safari. From the very beginning, the booking agent Abel was great. In fact, we had flight changes and Abel was very accommodating with our late airport pick-up.
The airport pickup was a nice touch, and made our arrival in Kenya that much easier and comfortable.
Our experience at the Masaai Mara and Lake Nakuru were great. One Issue we could not quite grapple with while in Maasai Mara was driving back and forth to our lodge. This was not our first safari. We were used to leaving the lodge early in the morning, and coming back a little after sunset. During our stay in Maasai Mara on occasion we went out for a game drive, then came back to the lodge for lunch, then go back out. Perhaps this is the method in Kenya. We still remained unsure. This did not take away from our experience. But, it seemed unusual when there were boxed lunches available.
We had a change in the itinerary on our departure from Kenya. Our designated driver provided a great option for a nite at Lake Nakuru. This was certainly a great option. This is a forward thinking solution which we appreciated.
We would recommend Natural Kenya to friends or family. They are a great local company with good customer Service.
Tout a dépassé nos attentes : notre guide, Evanson, était très professionnel et attentif, nous avons été traités aux petits oignons avec lui. Nous avons logé à Enkorok, endroit calme, serein, bien aménagé, parfait pour se reposer après une journée en safari. Le Masaï Mara est un parc fantastique, beau même sans les animaux. Mais justement : nous en avons vu un nombre incalculable! Aucune hésitation à recommander Natural World!